Shipping policy
Shipping Policy
Last updated: 01 April 2025
At Ever & Essence, we take care to ensure that every order is packed securely and shipped efficiently. This policy outlines everything you need to know about our shipping process within the United Kingdom.
Shipping Locations
We currently ship to addresses within the United Kingdom only.
Processing Time
All orders are processed within 1–3 business days. Once your order has been dispatched, you’ll receive an email with tracking details so you can monitor its delivery.
Please note that during peak periods or public holidays, processing may take slightly longer.
Shipping Options & Rates
We offer flat-rate shipping based on the total order weight. All parcels are sent via tracked carrier services.
|
Order Weight |
Shipping Option |
Price |
Estimated Delivery Time |
|
0 – 4.4 lb |
Standard Shipping |
£3.90 |
2–3 business days |
|
0 – 4.4 lb |
Express Shipping |
£4.99 |
1–2 business days |
|
4.5 – 22 lb |
Standard Shipping |
£6.35 |
2–3 business days |
|
4.5 – 22 lb |
Express Shipping |
£7.39 |
1–2 business days |
|
Over £50 |
Free Shipping |
£0.00 |
2–4 business days |
Orders over £50 qualify for free shipping automatically at checkout.
Gift Orders
All items are packaged with care. If you're sending a gift, you may include a personalised message at checkout. We’ll include a handwritten note with a special personal touch inside the parcel.
Order Tracking
A tracking number will be emailed to you once your order has been dispatched. This allows you to track your parcel from dispatch to delivery.
Delivery Delays
While we strive to deliver within the stated timeframes, please note that delays may occasionally occur due to carrier issues, strikes, seasonal volumes, or weather-related disruptions.
We recommend placing orders early during busy periods to avoid potential delays.
Address Accuracy
Please ensure all shipping details entered at checkout are accurate and complete. Ever & Essence is not responsible for delays or failed deliveries due to incorrect address information.
Contact Us
If you have any questions or need assistance with your order, feel free to reach out to us at:
Email: hello@everandessence.com